Back in the early 90's, growth economists kept quoting Solow on the puzzling failure of the computer to boost productivity: "We see the computer age everwhere except in the productivity statistics." On my train ride home from NYC, I read a fascinating dissection of this claim in fellow Templeton Award winnerOlaf Gersemann's Cowboy Capitalism:
It has since become the consensus among experts in the field that it is only natural that the development of revolutionary technologies and investments in them take decades to show up in the overall productivity of the economy.
That "diffusion lag" has been described by the economic historian Paul David, who used the electric dynamo as an example. Invented in 1866 by Werner von Siemens, the dynamo made possible the electrification of all kinds of production processes. Nevertheless, it showed up in American productivity statistics no earlier than the 1920's.
[T]he ICT [information and communication technologies] revolution has, in some ways at least, surpassed earlier technological revolutions. The British economic historian Nicholas Crafts, for instance, has calculated that the contribution of ICT to economic growth in the United States over the last 25 years "has exceeded that of steam and at least matched that of electricity over comparable periods."
"The Solow productivity paradox stems largely from unrealistic expectations," Crafts concludes. "The true paradox is why more should have been expected from ICT."
It's worth adding that ICT's contribution to economic well-being is probably grossly understated in national income statistics, because so much of the benefit consists in unmeasured gains like quality improvements and greater product variety. Think about google. What was the closest substitute available in 1985? An encyclopedia? The library? Asking your ten best-read friends?